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Complex Insight

LMS Adoption Cycle

Two  good(if older) posts by Harold Jarche and Jane Heart give a nice informed overview of Learning Management System adoption in the context of Moore’s technology adoption curve. Stealing liberally from Harold’s post:

The Late Majority and Laggards are focused on meeting their compliance needs. Many of these are in traditional industries. They are purchasing one of their first learning management systems (LMS) and are focused on features & functions, which is usually a large shopping list provided by a variety of constituents.

The Early Majority are focused on learning and particularly course delivery. They are comprised in large part of education and training (E&T) intensive organizations, including schools. Most have existing contracts that bind them to a vendor. Some are considering open source (OS) as an option to their costly systems.

The Innovators & Early Adopters have shifted to a work focus. Many are in newer industries, with little legacy software. Others are in more traditional industries who have seen the urgent need for change. They are focused on supporting social and informal learning and integrating it into the work flow. These companies are retiring their LMS and are outsourcing formal course development that accounts for only 10% of their performance needs.”

While we have yet to see any of our corporate customers retiring their existing LMS solutions but we are seeing more looking for  integrated learning solutions that bridge LMS with work patterns, social media, decision support tools and simulations.

One area that we are seeing many challenges is in integrating simulation with learning management in a manner that effectively serves bother learners and instructors in terms of recording more than just SCORM information but also simulation performance data for tracking and review.  Many of the current enterprise LMS systems, while SCORM compliant, do not offer direct simulation learning support. As a result many simulation based training companies do not even appear on the LMS adoption curve as laggards, despite being at the very cutting edge of learning technologies adoption.

As analytics becomes more widely spread in decision making its likely we will need more sophisticated versions of SCORM with improved analytics for simulation and development. We have started down this path with our Esperient Analystics codebase. We will be testing this with some customers over the next few months to learn how we can best apply analytics with simulations and for learning and data exploration. More on this over the next few weeks.


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